How to Efficiently Provide Constructive Feedback

March 12, 2020
How to Efficiently Provide Constructive Feedback

Feedback is a very necessary method to improve one’s performance. Getting the message delivered in the right way can be a good challenge since there is a fine line between constructive feedback and criticism. That’s why this article will help you get your message across in the right way, as effectively as possible! We will give you advice on how to effectively and respectfully give feedback whether it’s for your colleague friend or boss.

Provide constructive criticism

Don’t hesitate to offer a criticism, since it is one of the best development tools to help improve. In order to reach the right (positive) outcome you need to follow some guidelines.

First of all, when you make criticisms, don’t forget to add a solution to it.

Second, you should explain the cause of the critique and give details on why there is a problem and its implications. Sometimes even throw in some examples and lastly tell them why it’s important to fix or improve what they’re doing wrong. 


It is very important to remember that a criticism without a solution is not at all constructive, it’s simply negative.

’Feedback sandwich.’

A feedback sandwich is when you start with a positive feedback, followed by the negative feedback and finish with one more positive feedback. The problem: it makes the feedback useless because it gives the person receiving the feedback a false sense of their performance.

So instead of improving their skills and abilities, they actually think they’re doing something right as they only focus on the positive part. The ‘feedback sandwich’ makes the receiver don’t take account of the negative part (the actual important part) that needs to be worked on. Plus, when this type of feedback is continually used, it will give a false sense of progress that builds up over time and results in the same or even worse performances.

Be honest

Honesty goes a long way when it comes to giving feedback. Yes, sometimes it is difficult and as the common saying goes ‘truth hurts.’ But chances are, the person receiving the feedback will actually appreciate the help and feedback.

The way you approach the situation is everything. Letting them know that you are there to help and support them is very important in their improvement.

One of the best things to do also is to ask them to give you their honest take on the situation and what they think they need to improve. This will give them the opportunity to understand what’s going on and the steps they need to take. Don’t be shy to ask them questions to help elaborate on their action plan.

Additional tip: Get feedback on yourself! After providing someone with constructive feedback, ask them for their honest opinion on how you did.

Follow-up

Following up on the feedback is very important. That way, you make sure that the feedback has been clear enough and that improvements are actually being made and/or that the behaviour is being corrected. The best way to follow up after giving feedback is to set up a plan with the person receiving the feedback. This plan must include goals or targets to reach, that way it is easier to monitor them and possibly offer even more feedback, therefore they can continuously learn and improve. At the end both of you will enjoy a sense of satisfaction and accomplishment.

 

If you have any questions on how to provide proper feedback, feel free to reach out!

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