Frequently Asked Questions

An employee recognition program is a structured initiative designed to acknowledge and reward employees for their contributions, achievements, and milestones. These programs can include service awards, peer-to-peer recognition, points programs, and more. Research consistently shows that recognized employees are more engaged, productive, and loyal.

Williams Recognition was founded in 1989 and has been proudly serving Canadian organizations for over 30 years. During that time, we have developed expertise across all types of employee recognition programs and have helped hundreds of organizations build meaningful recognition cultures.

We work with organizations of all sizes — from small businesses with fewer than 250 employees to large enterprises with thousands of employees. Our programs are scalable and customizable to fit any organization's culture, budget, and goals. Whether you're in the public sector, private sector, or not-for-profit, we have a solution for you.

Our primary focus is the Canadian market, with sales offices in Halifax, Montreal, Ottawa, Toronto, Windsor, and Edmonton. However, we also work with Canadian organizations that have employees in other countries, and our sales incentive programs in particular can accommodate geographically distributed teams.

Common service milestones include 1, 3, 5, 10, 15, 20, 25, and 30 years of service. Many organizations also recognize retirement as a special milestone. We recommend starting recognition early — even at 1 or 3 years — to set the tone for a recognition-rich culture and reduce early turnover.

Yes! We offer choice-based award programs where employees can select their own recognition award from a curated catalogue. This ensures the award is personally meaningful to the recipient. We also offer pre-selected award options for organizations that prefer a more streamlined approach.

Absolutely. Retirement is a once-in-a-lifetime milestone that deserves a special celebration. We offer specialized event planning services to help you organize a meaningful retirement ceremony or luncheon that honours your retiree's years of dedication and contribution to your organization.

Be Recognized is Williams Recognition's proprietary peer-to-peer recognition platform. It allows employees at all levels to recognize and reward their colleagues in real time for contributions, behaviours, and achievements that align with your organization's values and goals. The platform features an easy-to-use interface, a powerful reporting dashboard, and is hosted on our secure dedicated servers.

Yes. Be Recognized is designed to be accessible across multiple devices — desktops, tablets, and smartphones. This ensures that all employees, whether they're office-based or working in the field, can participate in and benefit from your peer recognition program.

Getting started is easy. Simply contact us through our website, by email at info@williamsrecognition.com, or by phone at 1.819.562.1254 (toll free: 1.877.562.6501). One of our recognition consultants will reach out to understand your organization's needs and recommend the best program for your culture, size, and budget.

Program costs vary depending on the type of program, the size of your organization, the level of customization, and the awards selected. We work with organizations with a wide range of budgets and can customize any program to fit your specific financial parameters. Contact us for a personalized quote.

Absolutely — and we often recommend it. Many of our clients combine a long service award program with a peer-to-peer program and a safety recognition initiative, for example. Layering multiple recognition touchpoints creates a richer, more comprehensive recognition culture that addresses different employee motivations and organizational goals.